Holiday Inn Leeds Garforth - Leeds (West Yorkshire)

Convenience

When we arrived the hotel had booked us into 2 double rooms and we wanted 2 twin rooms on the booking it did only say double or twin which really we should have had the option but I cant remember if it did ot not. Luckily enough though the hotel did have one twin room therefore we did sort it our between ourselves as I was with my sister in law and we have shared rooms on several occastion so this did not pose a problem however it could have done.

Facilities/staff

I booked a room, and when I got there, only a smoking room was available. I am a non-smoker and I very much hate the smell. The room was very smokey and by the end of the weekend, all my clothes were smokey.

The food is always good.

The place is falling apart and very poorly maintained. Definitely not worth the price. I've only used it a couple of times to meet a colleague. I will not stay there again.

It was over all a plesant stay.Thank you I would recomend it to any one.

The day staff were very friendly and helpful.

Our room smelt of urine. Also the charges for Breakfast were really expensive. We asked for the hotel to book us a taxi and the firm used drove us over 20 miles out of the way and charged us £10 more than we had been told by the hotel.

Hotel had character,friendly staff on arrival,room comfy.shower superb.evening buffet very good.bar prices a little ott. Morning reception staff very helpful. Disabled friendly,thats good.would use holiday inns again.thankyou

Breakfast staff disinterested.first time there,we where given no indication as to procedures.no indication hot food self service.no one checking hot food levels,had to ask then wait for fried eggs.danish pastries not cooked right,frozen product I used as a professional chef,how can they get it wrong,they where all doughy in the centre. But food selection good,but premier inns have the advantage for breakfast, over service,staff friendlyness,courtesy,helpfulness,not so much standing chatting to each other. But I would use the facility again.

Facilities/staff

I booked a room, and when I got there, only a smoking room was available. I am a non-smoker and I very much hate the smell. The room was very smokey and by the end of the weekend, all my clothes were smokey.

Location

I regret asking for the smoking rooms and I suspect that's why they were not to the standard I would expect for the price. A couple of the lights didn't work and it wasn't as clean as I would hope.

Great location just off the M network of M60/02/1 leisure facilities nice additon too. Free WiFi was excellent

low lighting in bedroom makes it difficult to work by spotlight. if no free WiFi for guests in the future MMMMMM

Staff were very friendly and located ideally for my work trip.

Room was quite dark, TV was ancient and lacked channel options. The Wi-Fi, whilst free, had terrible connectivity and was as fast as dial up.

Staff seemed happy and helpful, price was good, convenient for town, main A roads and station. Big comfortable room. Good breakfast.

If only the pool was open an hour later ! Bit of an up and down site with odd stairs here and there: didn't bother us but would be difficult to person with restricted mobility.

No Black Pudding for Breakfast even though advertised in the menu at the breakfast table.

We were once again very happy with our stay.

Warm friendly comfortable

I booked well in advance asked for nice view not having been before & got a skip. If you are are going to do work how about a fence or green camo

The room, although quite small, was comfy and well equipped.

Television blaring out in the bar. Boxing match ruined the atmosphere and felt I had to sit by the fire near reception to be able to talk and relax. No one was watching the TV after a while but the volume remained too high and was an intrusion.

Felt secure, helpful staff, comfortable & quiet.

No lift